Warranty & Aftercare

Every Titan product is backed by a genuine warranty and ongoing aftercare support. We stand behind what we sell — because your clinic depends on it.

What our warranty covers

We believe in standing behind every product. Here is what you can expect from Titan support.

All Titan products come with a manufacturer warranty covering defects in materials and workmanship under normal use.

Warranty claims are acknowledged within 24 hours and resolved as fast as possible to minimise disruption to your clinic.

We keep spare parts in stock for all current and recent product lines, so repairs can be completed promptly.

Our team can walk you through troubleshooting, adjustments and minor maintenance over the phone or via email.

Our support does not expire with the warranty. We are available to assist with maintenance guidance and product advice long term.

Every product ships with clear warranty terms, user instructions and care guidelines so you know exactly what is covered.

Simple, transparent and hassle-free. Here is what to expect when you make a claim.

Reach out via phone, email or our contact form with details of the issue.

Our team reviews the claim and may request photos or additional details.

We arrange repair, replacement parts or a full replacement as appropriate.

We check in to make sure everything is working perfectly.

Whether you have a warranty question, need a spare part or want maintenance advice — our team is here to help.